Contact
Talk to a photographer, not a chatbot.
The team behind Aurawave is small, and a working photographer reads the inbox. Pick the path below that fits your reason for writing. Most replies go out the same business day.
Email us
Write to hello@aurawave.ai. One inbox, one team, no ticket queue.
Use the form
Send a message from the form below. It lands in the same inbox.
Reply window
We reply within one business day, Monday to Friday, US business hours.
Send a message
Tell us what you need
Have a question before you buy
Most pre-purchase questions are answered on the pricing page or in the FAQs on the homepage. If you still want to write, we are glad to read it. A quick note about your use case helps us point you to the right pack.
Press and partner inquiries
Writing a story, booking a podcast guest, or running a media review? Email Joshua and the team at hello@aurawave.ai with "press" in the subject line.
Already a customer who needs help
Bought a pack and the photos have not arrived? Write us with your order number. A photo did not look like you? We redo it. No fine print, no clause that voids the redo. Read the full refund policy for timing and edge cases.